What the phone actually costs real estate
Calls in, calls out
Inbound — calls that come to you
Answer the enquiry line
Picks up every call to the sales number, identifies which project the caller is asking about, answers price, locality, configuration and possession questions, and captures the lead.
Route the serious ones
A caller who is ready to visit or wants to negotiate is handed to a human sales executive mid-call, with the context already gathered.
Handle the overflow
Sits behind your existing telecalling team and takes the calls that would otherwise ring out during a campaign spike.
Outbound — calls it makes for you
Instant lead callback
Calls a new portal, website or Meta-ad enquiry within seconds of it arriving, while the buyer is still looking at the listing.
Site-visit confirmation and reminders
Confirms the appointment, reminds the buyer the day before, and reschedules the ones who cannot make it — instead of letting them no-show.
Cold-list re-engagement
Works through an old enquiry database and finds the few who are still in the market, so your team only calls the warm ones.
Outbound: a new enquiry, 40 seconds after the form was submitted
Good evening — am I speaking with Rahul?
Yes, speaking.
This is Aiva calling from Mexilet Properties about the 3BHK you enquired about in Thalassery. Is this a good time for a quick minute?
Ha, parayu. (Yes, go ahead.)
Sure — I can continue in Malayalam if that is easier. Are you looking at this for your own family, or as an investment?
Own use. But the budget is around 75 lakhs.
Understood — we have two units in that range in the same project. Would Saturday morning or Sunday evening suit you better for a site visit?
The agent introduces itself only after the caller responds, and always names the locality with the project — the conventions we use on our own outbound calls.
It has to update your systems, not a dashboard
- Your CRM — lead status, call outcome and full transcript written back automatically
- Google Calendar or your sales team's roster for site-visit slots
- WhatsApp follow-up with the brochure, location pin and price sheet after the call
- Housing / 99acres / MagicBricks and Meta lead-form webhooks as the call trigger
We run this engine ourselves.
This is not a prototype we built for the pitch. The same voice engine runs on BookPropertyVisit, our own property platform — calling real enquiries, qualifying them and booking real site visits, in English, Hindi and Malayalam.
60–70% below typical US/UK cost — because we run the engine ourselves.
See BookPropertyVisitReal Estate questions we get asked
Will buyers realise they are talking to an AI?
Many do, and we do not hide it — the agent identifies itself by name. What matters commercially is that the call happens in seconds rather than the next day, and that the buyer can speak naturally instead of pressing 1 for sales.
Can it speak Malayalam, Hindi and English on the same call?
Yes. It detects the language the buyer replies in and continues in that language, including mid-call switches — which is how people actually speak in Kerala and most of India.
What happens when a buyer asks something the agent does not know?
It says so honestly and hands the call to a human, or takes the question and books a callback. We configure the handoff rules with you rather than letting it improvise.
Do we need to change our phone system?
No. It can run on a new number, on a SIP trunk you already have, or as an overflow behind your existing lines. We wire up whichever is least disruptive.
How do we know what it actually said on a call?
Every call has a recording, a transcript and a structured outcome — the qualification answers, the booking, and the reason a lead was dropped — all pushed into your CRM.
Voice agents for other businesses
Want a voice agent answering your real estate calls?
Tell us what the calls look like today. We'll scope it and put a senior engineer on it — and you keep 100% of the IP.