WhatsApp Menu Bots

A WhatsApp menu bot answers "Hi" with options instead of a wall of text — a list menu, reply buttons, a product catalogue or a short in-chat form. Customers tap their way to what they need, with nothing to install and nothing to mistype. We design these menus on the official WhatsApp Cloud API and connect every tap to your booking, billing, CRM or ERP — the same way we run the WhatsApp line for our own BookPropertyVisit platform.

Proven in production

We run this tech ourselves — on BookPropertyVisit.

BookPropertyVisit runs its WhatsApp line on menus: buyers book and reschedule site visits with buttons, sellers list a property through an in-chat form, and customers pay from a Pay Now button — all without leaving WhatsApp.

See BookPropertyVisit

Who It's Built For

Restaurants & Cloud Kitchens

Menu, ordering, table booking and delivery status in one chat.

Clinics & Hospitals

Pick a doctor and a slot, then get reminders and reports on WhatsApp.

Real Estate

Browse listings by budget and area, then book a site visit.

Schools & Institutes

Fees, admissions, timetables and circulars for parents.

Retail & D2C Brands

Catalogue, cart, order tracking and returns.

Service Businesses

Book a technician, track the visit and pay when the job is done.

Why You Need a WhatsApp Menu

01

Customers tap instead of type — fewer misread messages and faster answers

02

Book, order, pay and check status in one or two taps, 24/7

03

No AI guesswork: every option does exactly what you designed it to do

04

Collect clean, structured details — dates, quantities, addresses — through in-chat forms

05

Nothing to download: the menu lives in the app your customers already use

06

Official Cloud API — not the unofficial tools that get business numbers banned

Our WhatsApp Menu Services

List & Button Menus

A main menu and sub-menus built from list messages and reply buttons, with a way back and a way to reach a person on every screen.

In-Chat Forms (WhatsApp Flows)

Multi-screen forms inside WhatsApp for bookings, applications and enquiries — dropdowns, date pickers and validation included.

Catalogue & Ordering

Browse products or a food menu, build a cart and place the order, with items synced from your store, POS or ERP.

Booking & Reminders

Choose a service, day and slot from buttons, then get the confirmation and reminders in the same chat.

Payments & Status

Pay Now links for invoices and orders, and order, delivery or ticket status on a single tap.

Multilingual Menus

The customer picks a language once, and every menu, button and reply follows it.

Our Process

01

Map the Menu

List what customers ask for most and turn it into a menu tree — main options, sub-menus and exits to a person.

02

API & Templates

Set up the WhatsApp Cloud API, verify your business and get message templates approved by Meta.

03

Build & Connect

Build the menus, forms and catalogue, and connect each tap to your booking, billing or CRM system.

04

Test on Real Phones

Walk every path on Android and iPhone, in each language — including what happens after a wrong tap.

05

Launch & Refine

Go live, see which options people actually use, and reorder or trim the menu around real taps.

Questions Clients Ask Us

A WhatsApp business number that replies with options instead of plain text — a list menu, reply buttons, a catalogue or a form. The customer taps an option and the bot answers, books, takes the order or hands the chat to your team.

WhatsApp allows up to three reply buttons on a message, or a list of up to ten options. Longer menus are split into sub-menus, and in-chat forms (WhatsApp Flows) take over when you need several answers at once.

Menus suit tasks that are known and must be exact: booking, ordering, paying, checking status. AI suits open questions. Most of our builds combine both — menus for the main tasks and an AI WhatsApp bot for anything the menu does not cover.

Yes. Typed words such as "menu", "order" or "talk to someone" open the matching option, and anything else goes to your team or to an AI assistant.

Full IP assignment is written into every contract — an NDA is signed before work begins, and ownership of the code, designs and infrastructure transfers to you as milestones are paid.

Yes — an NDA is signed before work begins. Ask us and we will send it over before your first call.

Scoping starts right after your first conversation, and a typical engagement is up and running in about two weeks.

The same senior engineers who build and operate our own nine live products. A senior engineer — not a sales bot — replies within 24 hours.

You get clean repositories, documentation and infrastructure access — and we can stay on for support, maintenance and iteration. There is no lock-in.

Ready to get started with WhatsApp Menu Bots?

Talk to the engineers who actually build it — free consultation, a clear scope and a fixed quote.

Since 2017 · 9 live products · 4 AI-native · ~2-week start · 60–70% below US/UK cost

  1. A senior engineer — not a sales bot — replies within 24 hours.
  2. NDA + scoping call.
  3. Proposal with your team and a ~2-week start.