What the phone actually costs recruitment & staffing
Calls in, calls out
Inbound — calls that come to you
Answer applicant calls
Handles candidate questions about the role, location, shift, salary band and process status without a recruiter picking up.
Application status
Tells a candidate where their application stands, from the ATS, instead of leaving them to chase.
Route genuine queries
Anything sensitive — an offer negotiation, a complaint — goes straight to the recruiter.
Outbound — calls it makes for you
First-round screening
Calls applicants, asks your screening questions — notice period, current and expected salary, location, shift willingness, key skills — and records structured answers.
Interview scheduling and reminders
Offers available slots, books the interview, and reminds the candidate before it so fewer panels sit waiting.
Bulk-hire callbacks
Works through a large applicant list at volume and returns the reachable, interested and qualified subset.
Outbound: first-round screening for a support role
Hello — is this Anjali?
Yes, speaking.
This is the recruitment line at Mexilet Staffing, calling about the customer support role you applied for. Do you have two minutes for a few quick questions?
Yes, that's fine.
Thank you. First — if selected, what would your notice period be?
I'm available immediately.
Noted. And would you be able to work rotational shifts, including some weekends?
The recruiter receives the answers as structured fields against the candidate record — not as a recording they have to listen to.
It has to update your systems, not a dashboard
- Your ATS or HRMS — candidate record, stage and screening answers written back
- Interview calendars for the panel, with slots offered live on the call
- WhatsApp or SMS with the interview time, location or video link
- A ranked callback list of candidates who answered but need a human conversation
We run this engine ourselves.
The screening questions, the scoring and the disqualification rules are yours — we configure them with you rather than shipping a fixed questionnaire, because the first-round criteria are the part every agency does differently.
60–70% below typical US/UK cost — because we run the engine ourselves.
Recruitment & Staffing questions we get asked
Will candidates find an AI screening call off-putting?
Some will, and that is worth being honest about. Most candidates prefer a call in the first hour over a human call that never comes. The agent identifies itself and offers a human at any point.
Does it decide who gets rejected?
It records answers and applies the disqualification rules you set — for example a notice period beyond your limit. The hiring decision stays with your recruiter.
Can it handle regional languages for blue-collar hiring?
Yes, and that is where it tends to pay for itself fastest — high-volume roles where candidates are far more responsive in their own language.
What if the candidate asks about salary?
It gives the band you authorise it to give, and routes anything beyond that to the recruiter. It will not negotiate.
How does it integrate with our ATS?
Through the ATS API where one exists, or a scheduled sync where it does not. Screening answers land as fields on the candidate, not as free text.
Voice agents for other businesses
Want a voice agent answering your recruitment & staffing calls?
Tell us what the calls look like today. We'll scope it and put a senior engineer on it — and you keep 100% of the IP.